Complaints Procedure
At Positive Electrical we pride ourselves on customer service. In the unfortunate event you are unhappy with the services provided by Positive Electrical.
Please follow the complaints procedure below:-
Telephone:
Contact us directly on 07858 516 315 to discuss your concerns and give us chance to resolve the problem.
Email:
Formal written complaints to info@positiveelectricalscardiff.co.uk
Post:
121 Coed Y Gores, Cardiff, CF23 9NG, United Kingdom
(Positive Electrical excepts no liability for non delivery of post. If you choose to send a letter in the post please retain proof of postage.)
We aim to respond to all complaints within 5-7 working days of receipt.